You can run the Microsoft 365 activation troubleshooter to help you fix activation issues. If you have an Office 365 plan, to keep it active, you have to sign in at least once every 30 days. If your subscription hasn't expired, Office will reactivate the subscription the next time you log in. If the Install button is grayed out, your Office 365 subscription might have expired. Select your subscription from the list in Renew Office 365 for business to see the steps for how to renew it. To resolve, first make sure you installed the latest Office updat


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To remove licenses from users, see Remove licenses microsoft 365 not syncing or working from users in Office 365 for business. If a user needs to install Office on a sixth computer, you have to deactivate an installation. Deactivation doesn't remove Office from the computer, but you can't use Office on that computer until you activate it. See Deactivate Office 365 if you see a "limit reached" erro


If you want to learn more about our products, discuss use cases, microsoft 365 not syncing or working or get pricing information, start a chat session or call us. For more information about the availability of support throughout the life of your product, visit the Microsoft Lifecycle Policy, and Microsoft Office and Windows configuration suppor


Sign up for a free trial of Office 365 E3 for up to 25 users and get powerful tools to support your enterprise using cloud-based productivity apps and services with advanced compliance features. If you need help downloading, installing, or activating Windows or Office, need technical support or have any account & billing related questions, select the Get help button below. Describe your problem, and we'll provide self-help or connect you microsoft 365 not syncing or working to the most appropriate support, which may include chat or request a call — we’ll call you, so you don’t have to wait. The type of support Microsoft provides for consumers depends on the product you're calling about and if you have a product for home or for business use. It can also depend on if you want help for microsoft 365 not syncing or working an issue with a service like OneDrive or Outlook.com, or help with Windows, but you don't have an existing Microsoft 365 subscription. Sign up for a free trial of Business Standard for up to 25 users and experience how Microsoft 365 empowers your business to get more done from anywhere and helps keep data safe with built-in securit


If you are having issues sending email, this might be due to validation issues with your Microsoft Account. Some customers may not be able to see their Profile, Account or Sign Out options when selecting their picture on the top toolbar. Microsoft has released a Windows Hotfix file to remove the contacts folder synced by the Teams app. To help you get rid of these duplicates, we have released a fix which will automatically clean up your contact list. This fix will clean up duplicate contacts for end users starting August 9, 2023. Rollout of the fix to all users will take few weeks, so, some users may see the fix applied by the end of Septembe


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This could happen because of a delay between your initial sign in and Office 365 for business setting up your environment. If Office is taking a long time to install you may be on a slow connection or you another install or update may be happening in the background. See Office is taking microsoft 365 not syncing or working long to install or Office hangs at 90% for possible solutions. For example, you can't install Office on computers running Windows Vista or Windows XP, or on devices that aren't running a supported Windows or Mac operating system. However, you may still be able to use Office Online in your computer's browser. If you're an admin and you aren't sure what plan you have, follow the steps in What Office 365 for business subscription do I hav


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