By keeping unnecessary connections out and your profiles tidy, you keep Outlook connected to the right Office 365 environment. Setting up the Exchange account by hand avoids this. If Outlook refuses to come back online, you’re probably looking at a profile issue, a bad OST file, or a mix-up with your Exchange account setup. Fixing these directly usually brings things back to normal.

How to Fix Outlook Stuck in Offline Mode Issue? Simple Methods

Sometimes a VPN or firewall blocks Outlook, so try turning those off for a minute to see if it helps. If, in any case, you encounter Outlook Stuck on Synchronizing Folders any problems or issues in installing these updates, you must delete and uninstall all the updates and restart Outlook. By default, Outlook configures Exchange and Microsoft 365 accounts to only synchronize 12 months of your email.

My windows live mail is stuck in the work offline mode. I cannot send or receive emails using wlm. I can access my

When Microsoft Outlook says "Working Offline," it’s basically struggling to talk to your mail server. This can happen for all sorts of reasons—maybe it’s a local profile problem, a conflict with Microsoft Exchange, or an Office 365 Office 365 Sync Errors Fix environment. All of these can mess with your ability to send and receive email.

Create or Repair Outlook Profile

If you're running in a virtual desktop environment, we recommend you only synchronize one month of data. If you try to do something that's not available offline, you'll get an error message, or the changes you made will revert back to what was previously saved. It’s a good idea to turn on automatic updates in Microsoft 365 Apps for enterprise.

• I get connected, navigate to Send/Receive...and click it.
• If, in any case, you encounter any problems or issues in installing these updates, you must delete and uninstall all the updates and restart Outlook.
• However, when Outlook cannot connect to the Exchange server, it automatically switches to Offline mode.
• There are visual cues, starting with the status bar at the bottom of your Outlook window.
• When you're back online, new Outlook for Windows automatically updates the items that were saved to your device.

Setup Exchange Server Account Manually

Welcome to Tales From Tech Support, the subreddit where we post stories about helping someone with a tech issue. Move it to a backup folder, like Desktop\OST Backup. There could be several reasons for your Outlook disconnect.

Role of Exchange Server and Office 365

I get connected, navigate to Send/Receive...and click it. Outlook returns to 'Connected to Microsoft Exchange' mode. Check your Access work or school settings in Windows and remove any accounts you don’t actually use. That way, Outlook won’t try to log in to the wrong domain. To do this, hit Windows + R, type outlook.exe /safe, and hit Enter. Outlook will start without any third-party add-ins.





To resolve the Outlook stuck offline working issue, click "Work offline" to reset and reconnect the Exchange server. Outlook status says offline then it can happen when offline mode enabled, server connection is lost, or your internet isn’t stable. Corrupted Outlook profile, faulty add-ins or outdated version of Outlook can also be reasons to remain offline. If these manual Outlook profile repair and recovery steps approaches do not work then it may happen due to damaged Outlook files. We have explained all the essential methods to fix the Outlook stuck in offline mode error.

Making a new profile tends to work better, especially if your old one has lots of accounts or long-standing sync problems. If Outlook says Working Offline and won’t budge, you’re probably dealing with a network glitch, a bad setting, or a profile error. Tackling these one by one usually gets things back on track. Hybrid setups—where you’ve got both on-premises Exchange servers and Office 365—can run into DNS or Autodiscover problems.

Recreate OST File

Start by making sure your computer has a solid internet connection. If Outlook can’t get to the mail server, no amount of tweaking inside Outlook will help. Try opening a browser or running a quick ping test to check if your network’s up. If you have to keep multiple accounts on one device, set up separate Outlook profiles for each one.